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IT organizations have already been challenged to find the resources and skills to support major shifts like cloud, automation, and a dramatically altered risk landscape. The emergence of AI as the next big game changer adds an additional level of stress and urgency. It also requires IT leaders to rethink how IT is staffed and organized, how it’s funded, and how the IT team works with the business to capture the value and promise of generative AI, agentic AI, machine learning, and whatever else comes IT’s way.

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