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Artificial Intelligence

Artificial Intelligence | News, how-tos, features, reviews, and videos

feature

5 chatbot strategy mistakes — and how to avoid them

Chatbots are fast becoming a common solution for customer and end-user communications. But many chatbot strategies are missing the mark.

28 Nov 2018 7 mins
Artificial Intelligence Digital Transformation IT Strategy
opinion

Has storage become sexy?

In the era of AI, and despite the software-driven everything trend, storage u2014 and hardware more generally u2014 is finding renewed strategic relevance in the enterprise executive suite.

19 Nov 2018
Artificial Intelligence Enterprise Architecture
feature

Virtual healthcare gets real, as telehealth turns to AI

Intermountain Healthcare has expanded telehealth capabilities to create a virtual hospital. CIO Marc Probst says AI-based virtual assistants will also define the sectoru2019s virtual future.

19 Nov 2018
Artificial Intelligence Healthcare Industry IT Leadership
feature

8 jobs ripe for automation

From customer service to the warehouse, opportunities for automation abound. Where should savvy CIOs looking to boost productivity and cut costs turn first? We've got answers.

16 Nov 2018
Artificial Intelligence BPM Systems Careers
brandpost Sponsored byDell

CIO Digital Magazine: Fall 2018

IT can reduce the risk of generative AI hallucinations by building more robust systems or training users to more effectively use existing tools.

7 Nov 2023 5 mins
Artificial Intelligence
feature

CIO Digital Magazine: Fall 2018

Digital transformation and a renewed emphasis on customer experience have CIOs seeking a more agile approach to delivering IT services.

14 Nov 2018 3 mins
Agile Development CIO Digital Transformation
opinion

Digging deeper into AI: Why scratching the surface isn’t enough

Leaders are betting on artificial intelligence to grow their business. To succeed, though, they must recognize that AI is a way of being, not just another thing to do.

6 Nov 2018
Artificial Intelligence Digital Transformation Enterprise Applications
opinion

5 questions CEOs are asking about AI

CEOs are getting savvier about artificial intelligence. But they still have questions. Here are the top 5.

6 Nov 2018
Artificial Intelligence Technology Industry
feature

TD Ameritrade banks on AI, VR

TD Ameritrade has struck forward-thinking deals with Amazon.com and Facebook on virtual assistants and virtual reality, respectively. Will these bets pay off?

5 Nov 2018 6 mins
Digital Transformation Financial Services Industry IT Strategy
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Synchrony banks on AI in digital transformation

Synchrony has pushed all in on artificial intelligence, machine learning, and robotic process automation to improve customer service, fight fraud and automate repetitive tasks.

29 Oct 2018 7 mins
Digital Transformation Financial Services Industry IT Strategy
feature

Healthcare CIOs should focus on data quality to maximize the value of artificial intelligence

The intersection of healthcare and AI has tremendous potential, but the lack of data standardization and centralization is holding it back.

26 Oct 2018
Artificial Intelligence Data Center Healthcare Industry