Digital Transformation

Autodesk enlists Einstein AI to enhance employee and customer service

The CAD/CAM design giant is putting Salesforce generative AI to work as part of its AI-augmented journey to enhance its employee and customer experience.

Rethinking enterprise architects’ roles for agile transformation

Enterprise architects have struggled to deliver business benefits in the digital era. By enlisting them to take part in strategic digital initiatives in ways that play to their strengths, CIOs can remedy that.

Applied Materials automates warehouse ops as AI accelerates chip demand

The component manufacturing company has modernized warehouse processes with a network of robots, RFID technology, and automated ‘Goods to Person’ workflows that are increasing productivity manyfold.

Moving through the gears with Mercedes-Benz CIO Katrin Lehmann

In an exclusive interview as group CIO at Mercedes-Benz Group AG, Lehmann sits with Germany CIO.com editor Jürgen Hill to discuss the carmaker's road toward an enhanced IT strategy, with AI at its core.

Transforming IT from cost center to catalyst

Transforming IT from cost center to catalyst

How the CTO of the General Bank of Canada remade the IT department from a service department to a strategic partner. Also, learn why she believes AI's primary influence in the enterprise will be on culture rather than technology.

Minor Hotels lays foundations for a purely digital future

Over a decade ago, the Bangkok-based hotel operator began a process of technological change with the aim of creating a robust ecosystem for growth and scale. And with all the technologies that has come its way since, the company continues to flourish

Can the CIO role prevail over AI?

Lower-level IT jobs are expected to be the most impacted, or replaced altogether, by AI, but even senior level jobs aren’t immune. CIOs should be worried.

Building a stronger supply chain through automation

Discover how automation transformed Peavey's supply chain, saving millions and boosting efficiency. Learn about BPA best practices and how to overcome challenges in your automation journey.

Legendary CIO Anil Cheriyan on delivering innovation that matters

Knowing when to invest in emerging technologies and how to establish an innovative culture that also delivers on IT fundamentals are key areas of focus for those looking to build a decades-long career in IT leadership.

The three-pronged transformation strategy driving innovation at PPG

CIO Bhaskar Ramachandran speaks with Martha Heller, CEO of Heller Search, on how IT is reducing technical debt and sparking growth at the $18 billion paint, coatings, and specialty materials supplier.