Digital Transformation | News, how-tos, features, reviews, and videos
Warren Hero, CIO at "big five" South African law firm Webber Wentzel, talks about how he copes with steering digital transformation during the global pandemicrnrn
Shifting business needs and faltering progress are just a few reasons why an IT project needs course-correction. Hereu2019s how to recognize the signs and make difficult changes for the good.
Strong data analytics is a digital business imperative u2014 and it all begins with data governance, the right strategy and an emphasis on data-conscious culture.
CIOs who scrambled to support remote workforces during the COVID-19 pandemic are padding their digital operating models with practices and tools geared for digital transformation.
A critical part of the “connected agent” strategy includes easy access to SMEs with a user experience that is simple…and AI is a core component.
Launching an impactful project doesn't have to break your budget. Here are seven performance-boosting initiatives to push your organization forward u2014 even in lean times.
Sudan's move to join the U.N.'s Better Than Cash Alliance is its latest step to transition the country to digital payment systems
As CIOs head into uncertain economic times, operational efficiency again takes center stage. Here's how to streamline IT operations and trim budget while still fueling business growth.
Call center operations have increasingly gone remote, but the pandemic has accelerated the WFH CX support trend, as IT leaders at T-Mobile and American Express attest.
Determined to find opportunity in the COVID aftermath, boards are leaning in with more management support in addition to their usual strategic oversight. Navigating the post-pandemic world will amplify IT leadership in agility and innovation.
The digital journey may be rife with timelines and launch dates, but the overall goal is much loftier: To develop an organization that is more responsive to change u2014 not as an event but as an ongoing reality.
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