Digital Transformation

Healthcare technology markets: 5 predictions for 2019

Digital transformation is gaining momentum; however healthcare enterprises will proceed cautiously.

Digital transformation and harnessing the power of the modern distributed workforce

The importance of recognizing the dramatic workforce evolution and how embracing new workforce models and technology can help modernize operations.

How Caesars Entertainment became a ‘digital first’ business

For CIO Les Ottolenghi, the keys to the transformation at the global gaming giant were vision, communication, and a common cloud platform.

The hard road of digital transformation in the public sector

Digital transformation is never easy but it is particularly hard in public sector organizations. In this article, I reflect on some of the difficulties that Iu2019ve seen in my own organization.

A front-row seat to transforming the future

A front-row seat to transforming the future

u201cData is the new oil.u201d It's a catchy phrase, but what does it mean to you and your business? Digital experts from Globant, Autodesk, Microsoft and Google share ideas about how data and AI are poised to transform the world.

6 ways ITSM automation is changing business

Automation helps organizations eliminate defects and redundancies, freeing up staff for higher-value work. Here are six ways businesses are taking advantage of automation for IT service management.

4 fundamentals of data analytics for digital transformation

And why siloed data scientists could soon be a thing of the past.

Innovation reboot: Small, practical digital transformation initiatives preferred

Innovation remains one of the key drivers of digital transformation, but today's initiatives may be smaller and more targeted.

5 chatbot strategy mistakes — and how to avoid them

Chatbots are fast becoming a common solution for customer and end-user communications. But many chatbot strategies are missing the mark.

What it takes to be a true transformational CIO

The CIO role has undergone significant change as organizations transition into digital enterprises. Hereu2019s how to move beyond being an operational leader.