Enterprise Applications

How Much Should You Spend on CRM Software?

With most enterprise software, whether it's on premises or in the cloud, making the business case and determining the optimum investment are straightforward. Not so with CRM systems. Here are four reasons why.

Best Google Nexus 7 Apps: 16 Android-Tablet Downloads, All Free

You have a shiny new Google Nexus 7 Android tablet. Now it's time to make it your own with some valuable mobile applications. CIO.com's Al Sacco shares his favorite Nexus 7 tablet apps for entertainment, social networking, remote-PC access,

9 Unheralded Technology Innovations

Some of the indispensable technology that you use every day was so ahead of its time that it now goes largely unnoticed. Here the innovations that forever changed email, Web development, database management and other "givens" in today'

10 Top Mobile Application Development Platforms

Development organizations are increasingly looking for a Mobile Application Development Platform (MADP) that can support their needs for both current and future projects. Here are 10 that have been identified as leaders in the field.

Three E-commerce Pitfalls You Need to Avoid

Are Enterprise App Stores the Future?

Enterprise app stores like the SAP Store can change the way enterprise software is bought and sold. Like any revolution, though, it won't be an easy process.

Why CRM Implementation Is So Political

If CRM systems are just IT systems, why are the projects so political? It's the people, processes and policies that are affected. Here are five warning signs that mudslinging may begin, as well as some tips for reaching across the aisles.

Internet Sales Tax Bill Gains Traction, Consideration

The Senate Commerce Committee is considering a bill, the Marketplace Fairness Act, which would grant states the authority to require Internet retailers to remit sales taxes on purchases shipped to their residents, even if the seller has no physical o

Greatest Tech Battles Ever Told

In honor of the patent war heating up between Apple and Samsung, we're looking back at epic tech battles. The one thing they all have in common: the future of the universe hung in the balance. (Okay, not the universe but a really big market.)

How Thermo Fisher Mines Customer Feedback to Improve Service

Thermo Fisher Scientific overhauled its customer feedback system to allow it to be more responsive to current customers and to take advantage of emerging markets