Enterprise Applications

CIOs: Empower Your Employees’ Use of Consumer Tech

If you embrace employees who mine new technology to serve their customers, youu2019ll benefit the business.

CRM: What to Consider When Choosing Between SaaS and On-Premise Systems

SaaS-based CRM applications may cost less, but on-premise software is more easily integrated with other enterprise systems

A Viable Solution to Wave of Skimming and Point of Sale Attacks

Indian Outsourcer TCS on Outsourcing Growth, New Visa Fees

Hear what Sury Kant, TCS N.A.’s president, has to say on the growth areas of outsourcing, etc.

Cutting Back to Get Ahead

Cutting costs and deploying virtualization are top priorities for CIOs

Third-Party Software Maintenance: Five Things You Need to Know

Big savings are promised, but are there trade-offs to bypassing vendor support in lieu of third-party support providers like Rimini Street?

The Two Most Meaningful CRM Reports

Any CRM system will be used all the time for reporting, but many of the reports won't provide much business guidance. These two really count, so consider what you need do to keep them meaningful.

The Two Most Dangerous CRM Reports

Any CRM system will be used for reporting, and most of them will provide good business guidance. But then there are the reports that are misleading...sometimes in dangerous ways.

IBM and Texas – Outsourcing Troubles Part Two

The state is now rebidding on the $863 million deal with IBM.

The New New CIO Role: Big Changes Ahead

It's make-or-break transformation time for CIOs. Those who can only take orders are being ousted. Those who seek to become true strategic business leaders should concentrate on four key areas.