IT Management | News, how-tos, features, reviews, and videos
Many IT outsourcing customers and analysts praise the potential merits of multi-sourcing, but one sourcing advisor warns that exiting such arrangements can be prohibitively expensive.
The headlines in offshore outsourcing in 2010 may focus less on the quantity of work organizations are sending overseas and more on where they're sending it.
CIO.com's outsourcing guru talks to the experts, dives into the research and offers up 10 key outsourcing trends that you need to know about.
Pricey consultants can be time savers but there are benefitsu2014beyond penny pinchingu2014to crafting your own outsourcing deal.
Clayton Christensen, professor at Harvard Business School and expert on disruptive innovation, talks about how new technologies such as cloud computing mean big changes for the CIO role and why they still don't get alignment.
Will Accenture's multimillion-dollar one-man marketing machine ("Go on. Be a Tiger.") have disastrous consequences for Accenture's brand and business lines, now that Woods is a pariah?
In a bid to improve the performance and quality levels of its key application and support services, Australian telecoms company Optus signed a three-year outsourcing contract with HP Enterprise Services.
IT outsourcing industry watchers expect prices for IT services will continue to drop in 2010, but the lower prices may not be such a blessing for customers.
With the right skills and tools, virtual teams can be as effective as any traditional co-located teams, and in some cases, can be even more productive and efficient.
Will Apple deliver its much-rumored tablet next year? Can IT staffs expect some help managing iPhones? Some of the things we hope to see next year just might come to pass, while others are wishful thinking.
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