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3 Tips for Using Cloud Services to Extend Your Data Center

How to assess needs and goals, set application strategy and identify challenges to making effective use of cloud computing.

27 Feb 2012 10 mins

CIO Developer IT Strategy

How to Choose Your Cloud Service Provider

Selecting the right cloud service provider to trust with your infrastructure, critical applications and sensitive data can be a difficult process. These guidelines can help you make the right choice.n

27 Feb 2012 7 mins

CIO Developer IT Strategy

Offshore Outsourcing Can Boost Agility

Labor arbitrage fades. And easy access to qualified talent and service quality may be declining. But offshore outsourcing can deliver an unexpected but welcome benefit -- increased enterprise agility, according to Duke University researchers.

27 Feb 2012 4 mins

IT Strategy Innovation Outsourcing

How To Avoid Price Hike Backlash

CIOs should jump into pricing strategy discussions to ground price decisions in data

24 Feb 2012 3 mins

CIO IT Strategy

CIO Ensures Western Union Is Wired for the Future

In the latest installment of the IDG Enterprise CIO Interview Series, Western Union's John Dick talks about how his team is helping the company capture the opportunities that mobility and social networking offer. Dick also discusses how he re-ar

24 Feb 2012 18 mins

CIO IT Strategy Innovation

Cloud Workshop Focuses on Rediscovering the User

In shop class, they tell you to measure twice and saw once. IT isn't so different. BMC's cloud workshop offers an object lesson in why it pay offs to bring the vendor, IT and the end user together before a new project is designed and deploy

24 Feb 2012 5 mins

CIO CRM Systems Small and Medium Business

Ranking 24 Nations by Cloud Policy

The Business Software Alliance surveyed 24 countries that comprise lion's share of global information and communication technologies market to identify the most cloud-friendly policy environments. Where does the U.S. rank?

22 Feb 2012 6 mins

Government Government IT IT Governance

Adopting ITIL, COBIT Is Not Always the Best Practice

Some process improvement projects and best practice frameworks such as ITIL and COBIT can do more harm than good--particularly when implemented by third-party IT service providers.

21 Feb 2012 3 mins

IT Governance Frameworks IT Strategy ITIL