IT Strategy

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The process-or-outcomes debate returns: 3 things to do today

Revisiting the debate in the context of todayu2019s strategic initiatives.

30 Aug 2018

IT Leadership IT Strategy Technology Industry

From service provider to strategic partner: the journey continues

The push for IT leaders and departments to elevate and transform their role into a true business partner has been going on for several years. Weu2019re not there yet, but we can move closer. Hereu2019s how.

29 Aug 2018

IT Leadership IT Strategy

EPD or BYOD Oxford-Samsung study looks deep into the costs and benefits

A recent study confirms that u201cuse of mobile devices is essentially mandatoryu201d in todayu2019s remote workforce. Employees are generally more favorable towards using company-issued devices than using their own. Employers that provide devices (E

28 Aug 2018

Careers IT Strategy Technology Industry

How GM CIO Randy Mott rebuilt IT for success

General Motors CIO Randall Mott discusses how he brought the auto maker's IT strategy in-house to drive competitive advantage, and shared his playbook for success with peers at the CIO 100 Symposium.

28 Aug 2018

Digital Transformation IT Strategy Outsourcing

Enabling critical reporting capabilities during a strategic transaction

Transitions during mergers and acquisitions can bring up questions about integrated and interim reporting.

27 Aug 2018

IT Leadership IT Strategy Mergers and Acquisitions

5 ways businesses are modernizing ITSM

ITSM is more than service management; itu2019s a framework for supporting business needs. As new technology moves in and digital transformation takes hold, ITSM strategies must grow and adapt.

24 Aug 2018

Digital Transformation IT Governance Frameworks IT Strategy

What is the balanced scorecard? A framework for organizational success

The balanced scorecard is a strategic planning and performance management framework that tracks financial and non-financial measures to determine an organization's effectiveness and when corrective action is necessary.

24 Aug 2018

Budgeting IT Governance Frameworks IT Strategy

Anthem taps RPA, AI in digital transformation push

The health insurance company is using robotic process automation to balance data center workloads as part of CIO Tim Skeen's effort to make IT operations more nimble for stakeholders.

21 Aug 2018 6 mins

BPM Systems Digital Transformation IT Strategy