Most people know that using an AI companion at work can be an effective productivity tool, helping boost efficiency and outcomes. But what many may not realise is that when used to its full potential, an AI companion can also boost creativity by providing newer perspectives to existing issues.
Microsoft 365 Copilot along with the extensibility with agentic AI approach, is developed to unlock this capability. As an AI-powered companion, users can expect to experience enhanced productivity across core Microsoft products like, Word, Excel and its interaction with external 3rd party plugins like ServiceNow, SAP, Saleforce etc.
“Microsoft 365 Copilot with Copilot Studio extensibility, will just not be a productivity tool, but will be creativity booster to reimagine every interaction in an enterprise with the agentic AI approach,” explains Ramachandran Padmanabhan, Vice President & Global Head, Wipro Microsoft Business Unit, Wipro Ltd.
Tailoring Copilot for better outcomes
The tool aids decision-making and problem-solving processes with supporting data, providing users with feedback on improving outcomes such as code quality, document clarity, presentation design, and email etiquette, enhancing professionalism and credibility.
Wipro, a longtime Microsoft partner, customises the Microsoft 365 Copilot integration to cater to the client’s specific needs. By creating different personas for different user profiles, Wipro tailors the Microsoft 365 experience for every user group—dramatically improving business outcomes.
Take the sales role, for instance. Microsoft 365 Copilot will integrate CRM systems like Microsoft Dynamics 365, personalising communication content and tone, and creating customised templates for sales proposals, contracts, and presentations that are consistent with the company’s voice.
Meanwhile, a developer persona will see integration with code editors like Visual Studio Code to access repositories and generate code snippets and suggestions. For managers, Microsoft 365 Copilot can help coordinate work amongst the team and prepare scheduled reports. Across all functions, its ability to turn rough notes into professional emails will free up time for more value-added work.
How a partner can elevate the Microsoft 365 Copilot experience
Some of these functionalities may not be obvious to a casual user, which is why working with a partner can help maximise the benefits of adopting Microsoft 365 Copilot.
Wipro leverages its deep knowledge of Microsoft solutions and AI capabilities to ensure seamless integration of Microsoft 365 Copilot for different organisational roles. According to Ramachandran Padmanabhan, Wipro’s AI Lab provides curated prompts that have been designed to help users unlock the full potential of this tool.
Furthermore, Wipro provides ongoing user support, such as monitoring engagement through Microsoft 365 Copilot dashboards, offering insights into tool usage patterns across regions, and delivering training materials to help users make the most of their Microsoft 365 Copilot experience.
The cutting-edge AI companion can be implemented across a wide range of functions like automating workflows, building custom apps, and analysing and visualising data. It provides suggestions, guidance, and actions based on natural language commands or queries and is a self-learning system that uses existing user preferences to offer personalised tips and insights. This includes streamlining meeting-related tasks, accelerating data analysis, and optimising content creation. For example, Wipro works with its clients to calculate the overall ROI for Microsoft 365 Copilot by visualising how the investment translates into enhanced productivity across different personas linked to each Microsoft app.
While the primary intent behind adopting Microsoft 365 Copilot may be centred around cost savings and improving productivity, implementing it with a trusted partner can take it further. If used right, it can empower the workforce, boost creativity, and transform how the enterprise operates, which can be a game changer in an increasingly competitive world.
If you’re ready to learn more about how Wipro can boost creativity in your organization by implementing Microsoft 365 Copilot, read more here.
