Artificial Intelligence

What is Salesforce AI Cloud: Should you subscribe?

Salesforce is stressing trust and security features as it unveils its new AI Cloud, but it's not very different from existing offerings, and analysts feel there could be few takers for the pricey AI cloud starter pack.

The four-way test: Find the answers to better IT leadership at FutureIT Chicago

4 ways Swedish CIOs strengthen defenses against bombarding AI sales

AI development is growing exponentially, and the hype makes it a powerful selling point to the extent that suppliers are peppering CIOs with products they call AI, but aren’t always so.

Assessing the business risk of AI bias

The lengths to which AI can be biased are still being understood. The potential damage is, therefore, a big priority as companies increasingly use various AI tools for decision-making.

Salesforce’s Marketing GPT and Commerce GPT to help build personalized services

Complex business operations can be simplified using AI, enabling enterprises to become nimble and innovative.

Salesforce’s Marketing GPT and Commerce GPT to help build personalized services

The new generative AI based services take advantage of the company’s Data Cloud and proprietary Einstein GPT, Salesforce said.

7 ways to spot hidden IT talent within your ranks

Your organization has hidden IT superstars in the making — both within and outside IT. Here’s how to find and elevate them for maximum impact.

The NBA’s digital transformation is a game-changer

The National Basketball Association’s move to Azure cloud is helping improve fan experience and in-game performance due to analytics- and AI-assisted tools aimed at unlocking data’s full potential.

Expedia poised to take flight with generative AI

CTO Rathi Murthy sees the online travel service’s vast troves of data and AI expertise fueling a two-pronged transformation strategy aimed at growing the company by bringing more of the travel industry online.

Zendesk to lay off another 8% of its staff, cites macroeconomic issues

The new tranche of layoffs comes just six months after the company let go of 300 staffers and hired a new CEO in order to navigate its operations through macroeconomic distress.

Can you spot the hidden theme of CSO’s Future of Cybersecurity summit?