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Artificial Intelligence

Artificial Intelligence | News, how-tos, features, reviews, and videos

opinion

The agentic AI reset is here

Now we can get down to serious AI integration and production-grade implementations.

Jun 26, 2025 7 mins
CIO Generative AI IT Skills
feature

Top 9 generative AI use cases for business

Advanced chatbots, digital assistants, and coding helpers seem to be some of the sweet spots for gen AI use so far in business.

Jun 26, 2025 13 mins
Generative AI
opinion

How CIOs can beat enterprise bloat and unlock intelligence

AI budgets are booming, but impact lags. CIOs must shift from grand overhauls to embedding intelligence into real workflows for speed, savings and security.

Jun 25, 2025 7 mins
Artificial Intelligence Generative AI IT Strategy
news

Could Agentforce 3’s MCP integration push Salesforce ahead in the CRM AI race?

Agentforce 3’s MCP integration accelerates multi-agent scaling for enterprises, but introduces new considerations around MCP-related security.

Jun 25, 2025 4 mins
Artificial Intelligence CRM Systems
brandpost Sponsored byHitachi Digital

7 ways synthetic data creates business value

Library of industry-specific accelerators helps companies speed Industrial AI adoption and scale at will.

Aug 4, 2025 8 mins
Artificial Intelligence
feature

7 ways synthetic data creates business value

Synthetic data has long been used to create larger training sets for AI while preserving privacy and protecting sensitive information. But its use has historically been limited to companies able to afford data scientists. Generative AI is changing al

Jun 25, 2025 15 mins
Data Quality Generative AI IT Strategy
news analysis

AI begins to reshape the IT job landscape as layoffs rise

As more companies cite AI as a main driver for layoffs, IT pros are left to wonder whether career anxieties are being realized or the industry is simply adjusting to another new paradigm.

Jun 25, 2025 7 mins
Artificial Intelligence Hiring IT Jobs
news

Salesforce Agentforce 3 promises new ways to monitor and manage AI agents

Agentforce Studio regroups and reinforces existing features for building agents, while Command Center makes it easier to monitor what they are up to.

Jun 24, 2025 4 mins
Artificial Intelligence Salesforce.com Software Development
feature

CIOs drop shotgun approach to get more strategic with AI pilots

Huge failure rates are leading many IT leaders to focus more on strategic and targeted AI projects, instead of launching dozens, or hundreds, of POCs.

Jun 24, 2025 6 mins
Artificial Intelligence IT Strategy Innovation
feature

10 tough cybersecurity questions every IT leader must answer

From anticipating new threats to balancing risk management and business enablement, CISOs face a range of complex challenges that require continual reflection and strategic execution.

Jun 24, 2025 11 mins
Business IT Alignment CSO and CISO Threat and Vulnerability Management
opinion

Why CIOs must embrace persona-based AI

To maximize AI's value, CIOs must embrace a persona-based strategy, tailoring intelligence to the specific workflows of different employee roles.

Jun 23, 2025 8 mins
Artificial Intelligence Generative AI IT Strategy