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To gain competitive advantage from gen AI, enterprises need to be able to add their own expertise to off-the-shelf systems. Yet standard enterprise data stores aren't a good fit to train large language models.
Concierges and other AI tools will take recommendations and post-sales support to new levels of customization, with some consumers allowing AI shoppers to purchase for them.
Organizations must address fundamentals, like governance and visibility, to ensure long-term success with AI agents
AI investments will partly drive a projected 10% bump in IT spending this year, but price hikes of nearly 9% in the cloud and other areas will play a larger role in leaving many CIOs with difficult choices.
The CIO’s rise to prominence has led to high-profile responsibilities that — when coupled with the pace of technology and business change — bring more stress to the role than ever before.
While many chief data officers see the role as a temporary one, others worry about the evolution of the position in the age of AI.
Price unpredictability and other cost concerns are proving to be significant barriers to AI adoption for many IT leaders, with outcomes and ROI weighing in the balance.
Based on what they learned after confronting surprises in 2024, many CIOs now know what they need to do going forward. But how many have committed to action?
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