Artificial Intelligence

What IT leaders need to know about the EU AI Act

As the legislation nears final passage, organizations both developing and deploying AI will have new transparency and risk assessment requirements, with the final rules not yet written.

Microsoft can’t keep up with demand for AI in the cloud — for now

Usually when demand outstrips supply, prices go up or customers go elsewhere. But will they have time to before the balance changes?

Data protection activists accuse ChatGPT of GDPR breach

When the LLM hallucinates incorrect personal information, there’s no way to get it fixed, they say.

The new CIO mandate: Selling AI to employees

Employees surveyed express enthusiasm about AI, but they also worry about the impact on their jobs and want training and guidelines.

TransUnion transforms its business with IT

TransUnion transforms its business with IT

On the heels of its Neustar acquisition, the consumer credit reporting agency seeks to give customers access to its troves of consumer data to fuel next-generation services through solutions platform OneTru.

CIOs eager to scale AI despite difficulty demonstrating ROI, survey finds

CIOs prioritize integrating AI into their organizations alongside cybersecurity, according to a new survey.

What LinkedIn learned leveraging LLMs for its billion users

The social media giant turned to generative AI to improve its member services. Here’s an inside look at what its engineers learned about leveraging LLMs for business results.

Salesforce launches Einstein Copilot for general availability

Salesforce today announced the general availability of its conversational AI assistant along with a library of pre-programmed ‘Actions’ to help sellers customers get the most out of the Copilot.

Microsoft and Cognizant team up to boost enterprise Copilot adoption

The companies hope to broaden enterprise adoption of generative AI by pairing Microsoft’s technology with Cognizant’s digital advisory services and customer base.

How CIOs align with CFOs to build RevOps

Generative AI continues to blur the lines between IT and business, demanding a new breed of CIOs. So forward-thinking tech execs are upskilling in finance and building cross-functional relationships to bolster AI-driven revenue operations and corpora