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Artificial Intelligence

Artificial Intelligence | News, how-tos, features, reviews, and videos

case study

A comparative assessment of digital transformation in Italy

Italy’s AMA and Molteni are each pursuing ambitious digital transformation plans. But despite deploying a wide range of tech and AI-focused solutions, human oversight prevails, with the company CIOs prioritizing corporate culture during each st

24 Apr 2024 8 mins
Business Intelligence CIO Change Management
news analysis

Generative AI gold rush drives IT spending — with payoff in question

Worldwide IT spending should grow by 8% this year, with AI hype and COVID-era device replacements helping to push the spending numbers up, Gartner predicts.

19 Apr 2024 5 mins
Budgeting Generative AI
feature

CIOs not entirely sold on generative AI copilots

Microsoft and other vendors are touting the productivity gains their enterprise AI assistants can help achieve. Not all IT leaders are convinced the return on investment is there yet.

18 Apr 2024 7 mins
Budgeting Generative AI Technology Industry
news

Oracle to invest $8 billion in Japan through 2034

The investment spread across a period of 10 years will see the public cloud service provider expand its cloud infrastructure footprint in the country to meet the growing demand for AI-based workloads.

18 Apr 2024 2 mins
Artificial Intelligence Cloud Computing Oracle
brandpost Sponsored byAvaya

Will enterprises soon keep their best gen AI use cases under wraps?

AI is revolutionizing contact centers in the public sector by creating efficiency and enabling more personalized interactions with citizens. Learn more today.

12 Jun 2024 7 mins
Artificial Intelligence Machine Learning
feature

Will enterprises soon keep their best gen AI use cases under wraps?

While organizations from virtually every industry have publicly disclosed the ways they use generative AI to produce measurable benefits, they might not be so forthcoming in the future.

17 Apr 2024 9 mins
CIO Digital Transformation Generative AI
news

Generative AI sparks family business renaissance: PwC report

A whopping 73% of NextGen leaders acknowledged that GenAI is a powerful force for transformation and has the potential to reshape business operations and drive innovation.

16 Apr 2024 5 mins
Generative AI IT Leadership
case study

H&R Block answers tax questions using gen AI

H&R Block is leveraging generative AI to help customers as they prepare their taxes using the company’s products before today’s deadline.

15 Apr 2024 7 mins
CIO Generative AI Microsoft Azure
news

AI poised to replace entry-level positions at large financial institutions

Financial services firms such as Goldman Sachs and Morgan Stanley are quietly testing AI tools that could leave CIOs delivering IT services to more bots and fewer employees.

13 Apr 2024 4 mins
Financial Services Industry Generative AI Robotic Process Automation
feature

Tractor Supply enlists AI to deliver ‘legendary’ customer service

The rural lifestyle retailer has rolled out two AI-based IT projects to cut down time spent in checkout lines, send store employees where they’re needed, and provide immediate product information targeted to customers’ needs.

12 Apr 2024 7 mins
CIO 100 Digital Transformation Retail Industry
feature

Is the power of people skills enough to keep gen AI in check?

As the explosive growth of generative AI frees technologists to take on more complex challenges, critical thinking, communication, business and domain knowledge, and leadership are increasingly becoming essential must-haves.

10 Apr 2024 15 mins
CIO Generative AI IT Skills