What is ITIL? Your guide to the IT Infrastructure Library
ITIL is a framework of best practices to deliver IT services. ITIL’s systematic approach to ITSM can help businesses manage risk, strengthen customer relations, and build an IT environment geared for growth, scale, and change.
By Sarah K. White and Lynn Greiner
3 Jun 2025 8 mins
IT GovernanceIT StrategyITIL