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Enterprise Applications

Enterprise Applications | News, how-tos, features, reviews, and videos

opinion

Knowing when it’s time to replace your aging enterprise software

All enterprise software eventually becomes obsolete. Here's how to decide exactly when enterprise software should be replaced

16 Mar 2016
ERP Systems Manufacturing Industry Technology Industry
opinion

BlackBerry to Android rivals: ‘Our updates are faster than yours’

BlackBerry is courting enterprises and security-minded consumers with the speedy release of Google's monthly Android security updates, and the company says it distributes the patches faster than any other Android device maker.

16 Mar 2016
Mobile Device Management Mobile Security Small and Medium Business
feature

On writing, collaboration and software development

Software engineers need to learn from writers, come out of the basement and become comfortable with collaboration.rn

14 Mar 2016
Careers Developer IT Jobs
analysis

CIOs must know their customers to know the business

CIOs who aren't learning what their customers want risk losing focus as they augment their business with digital capabilities.

12 Mar 2016
CIO Retail Industry Small and Medium Business
how-to

How to use BI to improve the customer experience

Protection 1 CIO Donald Young shares how the security company significantly decreased attrition u2013 and increased subscriptions u2013 by using BI software and giving employees the tools they needed to better assist customers.

10 Mar 2016
Business Intelligence CRM Systems Internet
feature

Nonprofit CIO seeks Amazon-like experience

The American Cancer Society is using cloud-based ID management software to allow its millions of members to log into its websites. CIO Jay Ferro says the move will help the organization suggest events and make other recommendations to donors and volu

9 Mar 2016
CIO CRM Systems Markets
opinion

4 principles that will shape the future of IT

Itu2019s a software-driven, open source world, and weu2019re just living in it.

4 Mar 2016
Enterprise Applications Technology Industry
how-to

5 ways ecommerce businesses can improve customer service

Ecommerce and customer experience experts discuss how mobility and younger consumers have changed the nature of online customer service u2013 and how companies have responded.

2 Mar 2016
CRM Systems E-commerce Software Small and Medium Business
tip

Whirlpool CIO tackles ERP overhaul and IoT-powered appliances

CIO Mike Heim is replacing Whirlpoolu2019s aging SAP ERP systems with the vendor's HANA software, and is working closely with IBM on its Internet of Things predictive analytics platform.

29 Feb 2016
CIO ERP Systems Internet of Things
opinion

How writing better requirement details drives software purchase success

We look at four places where requirement descriptions are used, and consider how writing better description details can help make a major software purchase more successful.

29 Feb 2016
Business IT Alignment IT Governance IT Strategy