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How workers really use Microsoft collaboration tools

A new report suggests the most common activity among businesspeople using Microsoft collaboration tools is document sharing, and much of that activity occurs early in the week, on Monday and Tuesday.

8 Apr 2015 2 mins

Collaboration Software Microsoft Office Small and Medium Business

Turbo-charge ROI when buying enterprise software

Enterprise software purchases fail to deliver expected ROI because the wrong products are selected. See why it is worth making the effort to identify the best-fit software for your particular needs.

8 Apr 2015 4 mins

Business IT Alignment CIO IT Governance

Think you know your customers? You’re wrong

The majority of consumers think brands donu2019t understand them as individuals. However, a similar percentage of digital marketers are confident that they have a holistic view of their customers. What gives?

7 Apr 2015 3 mins

CRM Systems Marketing

Zoho bolsters cloud tools with expense report features

Zoho Expense, a new expense report tool, represents the company's latest step in its plan to deliver an integrated cloud-based experience for employers and their staffs.

7 Apr 2015 2 mins

Cloud Computing Enterprise Applications Small and Medium Business

When buying enterprise software: The devil is in the details

Use well-written software requirements to accelerate enterprise evaluations and reduce selection project risks.

6 Apr 2015 4 mins

CIO IT Governance Risk Management

11 A/B testing mistakes and how to avoid making them

Poorly done A/B testing will not only yield inaccurate data on what your customers prefer, but it may actually cause you to lose customers. Here are 11 classic mistakes and ways you can avoid them.

6 Apr 2015 7 mins

CRM Systems E-commerce Software Internet

Why reverse engineering is a powerful requirements gathering technique

Use the powerful reverse engineering technique to build a comprehensive requirements list for enterprise software evaluations.

2 Apr 2015 4 mins

Business IT Alignment CIO IT Governance Frameworks

The IoT will control our mind

It's the era of smart screens, here's a look at the impact of connected screens that have the ability to sense our environment and manipulate it.

30 Mar 2015 5 mins

Big Data CRM Systems Data Mining

Building IT for worst-case scenarios

The World Bank overhauls IT so it's better prepared to do business in global hotspots where war, disease and poverty may be among the challenges of everyday life

30 Mar 2015 3 mins

Cloud Computing Data Center IT Strategy

In a digital world, your customers can kill you

In todayu2019s digitally driven and socially engaged world, the customer isnu2019t just always right. An unhappy customer can destroy your business.

27 Mar 2015 3 mins

CMO CRM Systems Marketing

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