Enterprise Applications

Retailers Aren’t Sold on In-Store Mobility and Wireless Systems

A recent Retail Systems Research report explains why retailers aren't rolling out mobile applications for their employees and customers, even though they should be.

Four Tips for Crafting a Document Retention Policy

CIOs share strategies for creating a document retention policy

Survey: Enterprise 2.0 Apps Seen as Useful to Business But Confusing

Despite companies acknowledging that they must embrace social software such as wikis, blogs and social networks, many struggle with how to implement and measure their success.

Which Online Retailers Have the Most Satisfied Customers and What You Can Do to Improve Your E-Commerce Efforts

ForeSee Result's annual survey of customer satisfaction finds that Netflix.com, QVC.com and Amazon.com sit atop the list (again) of the leading 100 e-retailers.

SAP’s Push Into the SMB Market Is Creating a Skills Gap for IT Departments

SAP's strategy to win small- and medium-sized companies as customers has an important "downstream effect" -- it means that there's a shortage of people who know how to help SMBs use ERP, NetWeaver, BI, CRM and other tools from SAP

Cost Cutting Tips: It Takes Money to Save Money

If you're cutting costs to improve your bottom-line revenue, don't. Spending money can position your company for long-term cost reduction. Read on for these and other tips on how CIOs are spending during an economic downturn.

Web 2.0 and Social Networking for Business: Take the Plunge

Why SAP’s Customers Don’t Know Enough About the Enterprise Software Giant

Companies did $15 billion worth of business with SAP in 2007. And yet, once the contracts are signed, says AMR Research's Jim Shepherd, everyone seems to forget about SAP.

Five Things About SAP’s Strategy That You Need to Know

An AMR Research report details SAP's strategies for its enterprise software product releases, areas of growth, evolving platforms, industry and vertical specialties, and new product suites.

What Software Plus Services Means For Microsoft (and You)

With its new "software plus services" strategy, Microsoft is working to compete with emerging SaaS (Software as a Service) vendors while keeping users tied to its flagship Office suite.