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ServiceNow offers enterprises a platform on which to formalize the informal workplace processes eroded by the move to working from home.
The ERP vendoru2019s IFS Cloud gives CIOs hosting flexibility, freedom from infrastructure management, and vertical options tailored to their industries.
Robotic process automation has been touted as a fast way to enable distributed workforces, increase operational efficiency, and lower costs. But Asia-Pacific CIOs have not jumped on this bandwagon.
The coronavirus crisis has shaken up business as usual, with some IT strategies and tools rising to the occasion and others in line for a rethink or tough recovery post-pandemic.
BPA helps organizations dig into vital business and IT processes to find problems and opportunities for improvement.
When the pandemic hit New York, the local healthcare provider was able to turn a test analytics environment into a live dashboard for managing staffing needs.
A global pandemic raised the bar for IT's capabilities. IT leaders say 2021 will be even more challenging.
Cloud, AI and mobility take hold, as enterprises seek improved integration, democratization of application development and a greater emphasis on customer experience.
Christian Klein says SAPu2019s new business transformation as a service offering will reduce TCO. Users groups are skeptical given sketchy details.
RPA promises to streamline workflows, glue together legacy systems, and empower business users to solve their own problems. But beneath the big wins lurk hidden issues worth addressing.
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