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The coffee company is joining the likes of Dominou2019s Pizza, Amazon.com and several other companies in launching virtual assistant technology to in hopes of a more personalized customer experience.
January is a good time to stop making excuses and get your digital life in order. Here are five inexpensive, money-saving, aggravation-reducing ways to maintain tech, and protect yourself and the environment in the New Year.
A number of factors are driving leading global IT and business process outsourcing providers to open more onshore than offshore locations.
Despite decades of tradition, the most successful corporations are ditching the concept of customer service in favor of investments in IT automation u2013 and have never been more profitable
The Four Steps to Moving on from Windows Server 2003
Enterprise software vendors discuss what will be the trends and innovations in business intelligence, CRM, ERP and marketing automation software in the coming year.
Holiday sales grew substantially in 2016, and tech investments and plans are already in place for the 2017 shopping season. In the meantime, there are six important areas that CIOs need to keep top of mind.
The eight most popular mobile apps in the United States are made by two tech giants. Facebook and Google dominated the app market in 2017 and continued a duopoly that's existed for years.
Enterprises continue to roll out tools like Slack and Hipchat, but many struggle to get users to adopt them. Here's why.
Small online business owners and ecommerce pros share their digital to-dos for 2017.
In 2016 IT departments received technology that disappointed, didnu2019t deliver, took the wrong direction or didnu2019t arrive at all. Hereu2019s what your IT team is still waiting for as we head into 2017.
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