IT Leadership

5 steps for making tech ethics work for your company

Accelerating AI capabilities underscore the need for ethics frameworks to help guide the design and development of all technologies. Here’s how to put ethics into action and ensure your efforts have an impact.

Allstate’s cloud-first approach to digital transformation pays off

The insurer is going cloud native by rebuilding its core applications to align with next-generation business processes tailored to enhance and accelerate the customer experience.

Inside Walmart’s generative AI journey

Ben Peterson, head of People Product, shares how the Fortune One retailer went from vision to viable with its gen AI My Assistant in sixty days.

CIOs press ahead for gen AI edge — despite misgivings

As we near the first anniversary of ChatGPT’s public release, IT leaders are pushing forward gen AI pilots and production use of a technology viewed to be industry-redefining — and shrouded by unknowns.

Predictive analytics helps Fresenius Medical Care anticipate dialysis complications

Innovative technology that lasts

Predictive analytics helps Fresenius Medical Care anticipate dialysis complications

Fresenius Medical Care has developed a predictive model using machine learning and cloud computing to help proactively identify when kidney dialysis patients might be suffering a potentially life-threatening complication.

How digital turned Nationale-Nederlanden into an omnichannel company

With a focus on providing exceptional customer service and generating initiatives to modernize the business, Nationale-Nederlanden is seeing the benefits of digitalizing all its sales and after-sales processes — part of a broadscale transformat

How to get internal employee poaching right

With tech talent markets tight, internal hires and transfers of promising IT hopefuls from other business units can be a great answer. But a respectful win-win approach is the best way to poach.

Why IT projects still fail

Despite strategic alignment among IT and business leaders, technical and transformational initiatives still fall flat at an unacceptable rate. Here’s how IT can learn from its mistakes.

Hybrid meetings: 5 best practices for better outcomes

The days of the conference room speaker phone are done. Facilitating meetings with in-room and remote participants these days requires new technology, new processes, and purpose.

CIO100 ASEAN Awards 2023: and the finalists are…