IT Leadership | News, how-tos, features, reviews, and videos
For businesses to become truly customer-centric, CIOs must instill a more scientific approach to customer experience analysis.
AI governance is a hard problem, and Emad Mostaque wants to spread the workload.
Cultivating visibility can help all professionals achieve greater success, but it’s a particularly important task for women who remain underrepresented in tech.
Simultaneous transformations are underway at Nordic postal service provider PostNord so it can consistently deliver on the customer journey.
When every second counts and efficiency is literally a matter of life and death, Brigada Carcará deploys superior information technology to control fires and save property, habitats, and even lives.
The proliferation of large language models and the demand for generative AI-based applications is giving rise to a new position across enterprises — the Chief AI officer.
First-ever McWane CIO Lynn Lovelady fast-tracked the global manufacturer’s corporate IT makeover by emphasizing A-teams, smart centralization, and establishing trust.
Gen AI is opening up doors to company-wide innovation on a massive scale. But in this new era, leadership must carefully oversee its adoption to maintain code quality and mitigate technical debt.
As technology becomes more human, maintaining a people-first approach in the workplace is essential.
Efficiency leads to increased productivity and cost savings. Here are seven ways you can boost IT efficiency for lasting impact.
IT leaders must anticipate not just actual AI risks, but perceived ones as well. Here’s what you’ll most likely encounter and how to address it.
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