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BMC’s MyIT May Be the Future of IT Services

This week BMC Software unveiled MyIT, which wraps a friendly user interface over internal IT systems. The release capitalizes on the reason why BYOD is big: Today's consumer applications are easier to use than corporate apps. Other vendors shoul

2 Nov 2012 5 mins

Innovation Smartphones Tablets

How the Presidential Election Will Impact IT Outsourcing

What will be the impact of the presidential election be on outsourcing IT services? We compare Obama's and Romney's positions on offshore outsourcing, domestic sourcing, skilled worker visas and public sector outsourcing.

2 Nov 2012 6 mins

Government H-1B Visas Outsourcing

Surprising Trends in IT Outsourcing

The head-long rush to send IT work to programmers in India is ebbing, while 'domestic outsourcing' is gaining momentum. This CIO.com ebook explores those megatrends, as well as the effects of cloud computing on the IT services market.

31 Oct 2012 1 min

CIO IT Strategy Outsourcing

Is Apple Getting Soft?

Apple ousts Steve Jobs protégé Scott Forstall. Will Apple's risk-taking and innovation go with him?

31 Oct 2012 3 mins

Innovation Tablets iPhone

How One Business Uses Social Networking and BPM to Handle Disasters

When a hurricane hit, insurance claim outsourcer Crawford & Company struggled to efficiently deploy adjusters. Here's how business process management and a social application helped the company move beyond whiteboards and sticky notes.

29 Oct 2012 5 mins

BPM Systems CIO Small and Medium Business

5 Ways to Build Better IT Outsourcing Relationships

IT leaders may be well-versed in the latest technologies and service provider offerings, but they may need help building a long-term relationship that addresses such ever-changing criteria such as innovation and performance. Here are five key levers

26 Oct 2012 4 mins

CIO IT Strategy Outsourcing

IT Industry Gains 100,000 Jobs in First Half of 2012

The latest IT job report from TechAmerica shows growth in tech industries for the first half of 2012. While the 1.7 percent increase appears modest, it equates to almost 100,000 new jobs for IT professionals.

26 Oct 2012 2 mins

CIO IT Jobs IT Skills

Augmented Reality and iPads Help Customers Visualize In-home Installation

An HVAC company is using iPads to show an image of what its heating and cooling unit will look like once installed in the consumer's home

25 Oct 2012 3 mins

CRM Systems Retail Industry Small and Medium Business

What IT Leaders Can Learn From Hostage Negotiators

A leadership expert and former hostage negotiator says that business leaders who show that they care about employees will create a safe haven that fosters productivity and creativity

25 Oct 2012 3 mins

Innovation

Oracle Pitches Federal CIOs Secure Cloud Services

Oracle is working to position itself as a leading cloud service provider to federal government clients tasked with major IT initiatives that include moving to the cloud with tight or declining budgets.

24 Oct 2012 4 mins

CIO Government Government IT

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