IT Management | News, how-tos, features, reviews, and videos
Women have played a key role in technology from the first computer program in the 1800s to C-level leadership positions today. How will outsourcing and offshoring affect their roles in the future?
Vendors don't always have to tell you when they send work offshore.
Remote infrastructure management outsourcingu2014the hot buzzword for offshoring IT operations worku2014is big business for India's IT services providers and a competitive imperative for U.S.-based outsourcers. But it may not be right for you.
A Forrester Research report offers a rare look inside a multimillion-dollar Oracle database negotiation and how one bank held its ground on a critical contract clause that's typically "not up for negotiation" with software vendors.
Afraid of firing your software vendor despite neglect or even incompetence? You may be suffering from Stockholm Syndrome.
Don't be so narrow-minded...vendor entertainment and press releases about customers are additional points for negotiation and can add value to your deal with any vendor.
Fundamental flaws in the request for proposal (RFP) process strip customers of nearly all negotiation leverage and put the vendor squarely in the driver's seat. These tips will make sure you're the one driving the deal.
Take it from the masters of vendor management: Despite a looming recession, now is the right time to push vendors for a better deal and to make industry consolidation work for you.
Five reasons why there isn't a business case for using source code escrow, including cost and risk.
Microsoft publishes a list of 12 applications that are "unreliable" following a Vista Service Pack 1 update, and provokes more negative press surrounding Vista.
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