IT Management

Outsourcing: In or Out?

Health Care Leading the Way in IT Innovation

Offshore Governance Dos and Don’ts

Outsourcing to India: Offshore Debate Rages

Offshore Outsourcing: When the Customer Isn’t Right

Indian I.T. vendors have an unmatched commitment to customer service. But sometimes offshore employees need to know when to push back.

National Weather Service Outsources Weather-modeling Calculations to IBM

Vendor Negotiation: Squeeze Now, Pay Later

IBM On-Demand Computing is Outsourcing, Not Utility Computing

A Critical Look at IBM’s On-Demand Computing Marketing Campaign

The Month of July in IT History: Computer Export Ban Lifted; Microsoft Offers First Version of Windows