Artificial Intelligence

5 questions with Dow’s Melanie Kalmar

Learn how this top CIO drives real business value through IT and how she fosters innovation at the 125-year-old company.

Oracle bakes more automation, analytics into Fusion Cloud ERP, EPM suite

Oracle enhancements to its Fusion Cloud ERP and EPM suite are designed to use machine learning to automate transaction logging and monitoring, optimizing key business processes while gaining more insights from data.

AI in hiring might do more harm than good

AI hiring tools claim to reduce bias in hiring by incorporating machine-based decisions, but at least in its early stages, AI hiring strategies have the potential to hurt DEI in your organization.

What is sentiment analysis? Using NLP and ML to extract meaning

Sentiment analysis, which enables companies to determine the emotional value of communications, is now going beyond text analysis to include audio and video.

What is AIOps? Injecting intelligence into IT operations

What is AIOps? Injecting intelligence into IT operations

Organizations seeking to better monitor IT assets are turning to artificial intelligence to get ahead of performance issues and to automate fixes before negative impacts are felt.

AWS and Qualtrics offer new ways to gauge customer sentiment

Amazon Web Services has created a new API to help companies ascertain how their customers feel, while Qualtrics bought a competitor to do it.

AIops buyer’s guide: Top 10 AIops platforms

Infrastructure monitoring tools injected with artificial intelligence and machine learning algorithms can anticipate and analyze events and alerts, keeping your enterprise stack humming.

What a successful AI team really looks like

Forget the tech giants' rosters of data science PhDs. As AI moves into the enterprise, blended teams with business skills become more important for driving business value.

AI to aid young Aussies in crisis, but kid gloves still needed

Kids Helpline investigating how AI might help provide a more targeted, personalised experience to young people who are looking for help.

8 secrets of successful AI projects

Artificial intelligence holds great business promise, but it takes more than a working model to create scalable, transformative change