Artificial Intelligence

Sales automation app helps Suddath get its move on

The commercial moving concern digitized a manual sales process, resulting in reduced administrative overhead and additional revenues. CIO Len O'Neill describes the creation of Suddath's Estimator software.

How AI is revolutionizing financial services

From customer service to risk management, artificial intelligence is ushering in the next financial revolution u2014 as long as compliance issues can be addressed.

Mercer streamlines operations with machine learning

The human resources consulting firm turns to machine learning to optimize the highly manual process of collecting data from 30,000 compensation and benefit surveys every year.

IP Australia’s CDO on mission to ‘reimagine digital experience’

UNSW’s ‘Future Minds Lab’ investigates science behind innovation

Generative AI is teaching us new ways to augment, broaden education, tailor learning experiences, and streamline educational processes to support teachers, students, and our future.

UNSW’s ‘Future Minds Lab’ investigates science behind innovation

Palm Beach County speeds court filings with AI

With five robots handling basic docketing processes, the county is enhancing efficiency, converting skeptics and escalating staff to higher-value work u2014 and higher pay.

The next frontier of AI in healthcare

As healthcare organizations rush to take on AI, it is imperative to include in the AI strategy the process-centric approach, which could be a ticket to a sustainable competitive advantage.

9 ways to address the IT retirement boom

Demographic trends are placing pressure on long-term outlooks for IT staffing. Here's how to address an increasing talent shortage before it becomes an existential crisis for IT.

Uni of Melbourne gets cozy with ‘bots’ to help staff, students

8 key roles of successful AI projects

As enterprises further develop artificial intelligence projects, they are finding that some roles are essential to success. But the right talent can be hard to find.