Artificial Intelligence

Building a business case for offshore robotic process automation

Dwindling labor cost savings offshore are leading many captive centers to implement new robotic process automation.

8 tech startup trends to watch in 2017

Artificial intelligence startups will be big next year, along with startups in cybersecurity, chatbots, VR and legalized recreational marijuana, according to experts. rn

New CIO paradigms for cybersecurity and prevention

Cybersecurity experts are quietly changing their approach to security. What you know and value about security prevention is eroding. The federal government's HR department learned the hard way. You donu2019t have to.

Google, LinkedIn leaders on tech’s responsibility for lost jobs

Two of technology's biggest names acknowledge the impact their work has on job losses in America and elsewhere, and they say they're taking action to tackle the problem.

Align intelligence, UX and data to power exceptional customer moments

As enterprises adopt generative AI, they must simultaneously mitigate inherent risks in areas such as ethics, bias, transparency, privacy and regulatory requirements. Here’s how.

Align intelligence, UX and data to power exceptional customer moments

Increasing investments in intelligent applications is just one step to creating incredible customer experiences.

Should CIOs be chief robot wranglers?

Business Robotic Process Automation (RPA) initiatives can yield huge returns. But bypassing IT can create even bigger risks. Why CIOs need to take a greater role in RPA.

Companies consistently run into problems in automation efforts

Whatu2019s causing the scope of benefits from automation to vanish?

Behind the scenes at Google I/O 2016

These 13 images provide an inside look at Shoreline Amphitheatre in Mountain View, Calif., the site of Google's 2016 I/O developer conference, as well as some other quirky scenery at I/O.

May 2016: Making IoT magic

Cognitive automation gives employees the freedom to innovate

Cognitive automation is not just a component of technology implementation, but part of a holistic strategy that reaches across the enterprise, potentially improving the performance of every employee.