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The latest release of ServiceNow’s flagship offering features ServiceNow AI Agents for customer service management and ITSM in a bid to inject intelligence into enterprise workflows.
This, along with other AI regulations, sparks worries for enterprises about escalating compliance costs and curbing innovation.
How the CTO of the General Bank of Canada remade the IT department from a service department to a strategic partner. Also, learn why she believes AI's primary influence in the enterprise will be on culture rather than technology.
We should welcome the current injection of realism into the gen AI revolution, but the medium-term picture is still exciting.
As organizations mull GenAI use cases, a balanced approach to buying, building, and partnering makes sound sense.
IT leaders fear AI projects will fail without employee expertise. But with less than half offering formal AI training, falling short might be inevitable.
The government has launched a month-long consultation to assess if the proposed measures should become mandatory in high-risk areas.
Over a decade ago, the Bangkok-based hotel operator began a process of technological change with the aim of creating a robust ecosystem for growth and scale. And with all the technologies that has come its way since, the company continues to flourish
OpenAI co-founder’s new company plans to use the funding to acquire computing power and to hire top talent.
Many AI workers call for new copyright laws to protect creators from AI and for consumers to be compensated by AI companies that use their personal data.
Lower-level IT jobs are expected to be the most impacted, or replaced altogether, by AI, but even senior level jobs aren’t immune. CIOs should be worried.
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