Cloud Computing

3 Steps for Better Data Center Capacity Planning

Capacity planning is no longer just a process aimed at forecasting hardware needs; it's the key to understanding and optimizing the cost of running business services through platform selection. Forrester recommends updating today's capacity

BPOS Cloud Outage: Microsoft Tweets to Calm Nerves, Give Updates

Microsoft quickly restored today's ill-timed but short-lived BPOS outage, using Twitter as a forum to update and reassure customers. But is this one cloud outage too far?

8 Questions to Ask Prospective Cloud Vendors

From security concerns and challenging migrations to hidden costs and compliance, cloud deployments are fraught with pitfalls. IT analyst Bill Claybrook shares his advice for vetting cloud vendors.

UXC merges IT businesses to form UXC Connect

Rebuilding IT post-recession: Hire for the future, not the past

Supporting Office 2010: Tips for Preventing Help Desk Calls

After an Office 2010 migration is complete, support issues are inevitable. Here are four Office 2010 support tips for staying ahead of user gripes and reducing service desk calls to help make the most of your Office 2010 investment.

Cloud CIO: In Defense of Corporate IT

The threat that cloud computing poses to CIOs and IT professionals' careers does not stem from cloud computing rendering corporate IT departments irrelevant. Rather, it comes from CIOs' and IT professionals' failure to face the revolut

Apple iCloud Draws CIO Concerns

Once again, CIOs are left in the dark. This time, the technology culprit is iCloud. Will Apple shed light on the problem before the service launches this fall?

Survey: CIOs Are Putting the Cloud First

Traditional IT models are taking a backseat to the cloud when it comes to new technology investments.

How the Cloud Changes the CIO-CFO Conversation

The shift brings a new way of budgeting, making the CIO a true business partner