Data Center

CRM Records: Now Who’s the Dummy?

In most enterprise software, dummy records are a sign of data problems or sloppy thinking. Not so in CRM: dummy records can actually make the system smarter. Here's how to use them.

4 Data Center Revamp Lessons from a College CIO

When Villanova University sought to improve IT readiness before the school year started, its CIO decided to move the entire data center to an offsite, third-party facility and rethink IT operations. Here he shares four lessons learned.

SBS shares online World Cup strategy

Microsoft’s Cloud App Outages: Was Mea Culpa Enough?

Microsoft apologized for outages, but users may not tolerate them, especially as MS touts its enterprise muscle over Google's.

When Clouds Attack: 5 Ways Providers Can Improve Security

M&A leads to complex landscapes. Hereu2019s what to do.

When Clouds Attack: 5 Ways Providers Can Improve Security

Cloud computing service providers like Amazon need to worry about their massive compute power being used for illicit attacks, security researchers say. What security measures can stop the cloud from becoming a criminal's paradise?

Citrix Strikes Surprise Blow Against VMware with Cisco Deal

Citrix just signed a deal to bundle its technology with Cisco's Unified Computing System (UCS,) landing a powerful punch to rival VMware. But virtualization king VMware has some new moves for the virtual desktop, as demonstrated at last week&#03

First Windows Phone 7 Ad: A Revolution in the Desert?

Microsoft unveiled Windows Phone 7 in a surprise trailer before a secret showing of "Lawrence of Arabia." Did they come up dry?

Cloud Computing: VMworld Report

CIO.com's Bernard Golden wraps up the key cloud computing developments from the VMworld show this week.

Five Worst Tech Product Names of the Moment

Here's a roundup of recent tech product names that should never have made it out the door.

Windows Phone 7: Enterprise Adoption Not a Sure Thing

IT departments are more willing to keep iPhone and Android-using employees happy — bad news for Windows Phone 7.