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Nearly every firm uses e-mail blasting for marketing, customer support, investor relations, and other purposes. How can you optimize your CRM system for e-mail automation?
A Kansas City micro-brewery with no experience with desktop virtualization finds zero-client implementations ideal. Here's a look at the solution, cooked up with Pano Logic technology and minimal IT staff.
ERP, CRM, BI and supply chain are among the most core applications to enterprises. Where are CIOs paying the most attention? CIO magazine's new "Technology Priorities" survey shows where companies are in their application evolutions.
Microsoft teased the next generation of Office Communications Server, setting the tone for the slow death of the desk phone.
Delaying Your Upgrade to Windows Server 2012 Only Hurts Your Bottom Line
Appleu2019s iPad brings tablet computers back into the limelight but will these devices fulfill your needs?
Youu2019re good enough, youu2019re smart enough and doggone it, people like you! It may be easy to be defensive in IT, but CIOsu2019 self-defeating self-image affects how business sees the whole business unit.
The M&A market is picking up. And the business units you'll be picking up in an acquisition will have a CRM system. You don't want to operate multiple CRM systems forever, so what's the best strategy for consolidating them?
GPS-navigation provider TeleNav has updated its nav-software for BlackBerry users and released a brand new app that helps travelers alert parties at their destinations when they can be expected to arrive. Unfortunately, both apps are initially availa
Consolidating ERP apps can be an unpopular strategy -- it's expensive and difficult. But a Forrester Research case study of one company's travails offers insights into why such consolidation might be absolutely necessary.
CIO.com's smartphone-watcher Al Sacco found six gadget-geeks who recently made the switch from BlackBerry to iPhone--and two more who went from BlackBerry to iPhone and back again. Their stories shed light on reasons why you might want to switch
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