Enterprise Applications

17 painful ways a major software purchase can go wrong

The pain of a major software purchase going wrong can lead to wishing the project had never been started. However, by then contracts are signed and it is too late to do anything about it. Read and be warned!

Robotic process automation for healthcare

Autonomics and multi-agent systems will be applied in healthcare to definable, repeatable, and rule-based processes. Robotic process automation will be a competitive advantage, not replacing humans but enabling them.

Microsoft bought LinkedIn for your relationship data

Combining LinkedInu2019s business identity and relationship graph with Microsoftu2019s commercial cloud and business analysis tools makes a lot of sense.

Improve business outcomes by aligning project management and CRM

It comes as no surprise to hear that CRM is a primary factor in managing projects, but just how should these areas interrelate to achieve optimal client satisfaction?

Why consumers still aren’t buying social media buy buttons

Social media simply isn't an effective sales channel today, and despite social companies' efforts to rollout new forms of buying features, the slow adoption may have more to do with consumer behavioral than technology.

What CIOs don’t know about open source software

Even companies contributing to open source projects have little understanding of open source usage.

Sydney Water’s new CIO hits reset

How software drives innovation and enables digital business

Software is the real champion, driving value in enterprise systems, transforming businesses into digital players and differentiating one gadget from another.

Transport for NSW moves work management and CRM to the cloud

Sydney Water to ‘rip and replace’ core systems