Enterprise Applications

Environmental services company slashes $750k a year in software support costs

How Bupa used a pantomime to explain service management

Use Low-Code Platforms to Develop the Apps Customers Want

Low-code, rapid development platforms provide a way to incorporate user feedback into apps during development. This improves the turnaround time for consumer-facing applications while ensuring that projects don't turn into white elephants.

Apple Pay Has Retail CIOs Rethinking How Customers Pay

The introduction of Apple Pay -- and CVS and Rite Aid's subsequent disabling of the technology -- has retail CIOs once again rethinking the way customers pay at the cash register.

IT Through the Lens of the Business: Social Supply Chain

Social Supply Chain is one of the most vivid examples of the need for enterprise IT to develop double- and triple-deep skills to avoid disintermediation by the business and other service centers.

Mondelēz International taps Android software to drive sales

Fighting the Halloween Monsters in Your CRM System

Heavily used CRM systems house a collection of monsters that grows over time. Here's how to find and defeat them before they get you.

Transport apps to help disabled commuters

Top CIOs Start the Journey to the ‘Digital Enterprise’

The buzzphrase 'digital enterprise' can be a bit mushy. What does it really mean? And how do you get there? Here are five emerging models.rn

How RMS Put Its Catastrophe Modeling Software in the Cloud

After hosting its software on Amazon Web Services, risk management firm RMS decided to move to a private cloud. The decision paid off, largely because RMS got a little help from its friends.