Enterprise Applications

14 Tips for Creating Business Videos Customers Will Want to Watch

Video marketing and communications experts share their top tips on how to create a business video that will get maximum views and shares -- with no cats involved.

Teradata Lets You Orchestrate Queries Across Processing Engines

With Teradata QueryGrid, your data warehouse can now intelligently use the functionality of multiple, heterogeneous processing engines, including Hadoop.

How the Internet of Things Drives CRM Investments

Customer relationship management will be at the heart of companies' digital initiatives for years to come, Gartner says. What's more, the billions of devices connected on the Internet of Things are joining cloud, social, mobile and big data

How Big Data Helped the Norman Rockwell Museum Grow Revenue

With the help of DigiWorksCorp, the Norman Rockwell Museum leveraged its transactional data and big data analytics to increase second-time purchasers by 150 percent and revenue by 49 percent.

Transforming the financial paradigm

Woolworths Liquor cuts customer call wait times

Retail Must Reinvent Itself for the Omnichannel Future

IDG Communications CEO Michael Friedenberg offers his take on the latest IDC predictions about retail customers, big data, supply chain and more u2029

Fashion Retailer Adds ‘Tech Tables’ to Stores

Chico's, a womenu2019s clothing retailer, is adding in-store 'tech tables' and a digital magazine to flesh out its omnichannel strategyu2029.

With CRM Data, More Isn’t Always Merrier

The cornerstone of CRM systems (and any sales or service transaction) is interaction between your people and your customers. But more people records in the system isn't necessarily better, as many data quality problems in CRM are caused by the c

Integrated Sales and CRM System Lets DirecTV Capture More Couch Potatoes

DirecTV's new enterprise system offers sales agents a whole view of the customer -- and real-time guidance to close deals.