Enterprise Applications

Twitter Tips: How to Get Retweeted, Part 2

Do some words in your tweets increase the odds that others will share your content? Yes: Check out this new tool.

Ingres CEO unfazed by Oracle’s MySQL play

ANZ moves to new costing system

The CRM Talent Shortage: Here, Now

Despite the current economy, there's a significant shortage of CRM implementation talent. Here's the state of play, and what you can do about it.

The IT Outsourcing Game: India vs. USA

The Senate passed a measure that will charge Indian IT firms more for H1-B or L-1 visas.

The Trouble with Going Google: Four Reasons Why I Got Out

Google Apps doesn't work for all companies. Here, two customers who left Microsoft for Google Apps, then switched back, discuss their pain points.

CommBank IT spend passes $1 billion

Inside American Eagle Outfitter’s 8-Day Website Nightmare

This e-tailer just suffered an unprecedented site outage--at the start of the crucial back-to-school season. Would your disaster-recovery plans and backup systems fare any better?

Business Process Outsourcing Gigs Aren’t Living Up To Innovation

Companies think their BPO engagements don’t deliver enough innovation, according to a new report.

SAP Raises the White Flag to Oracle

Can SAP finally put its $100 million mistake—TomorrowNow--behind them? That depends on how Larry Ellison is feeling.