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Gartner Goes Fonzie on Us: “Aaay, It’s a Cool Vendor”

Does being a Gartner-certified "Cool Vendor" really mean anything to the potential customers of high-tech vendors?

9 Apr 2010

CIOs: How to ‘Hassle the Locals’ the Right Way

Forrester Research offers an IT checklist for managing "enterprise versus local" tech trade-offs.

8 Apr 2010

Enterprise Applications

IBM and the Masters: A Technology Sponsorship Unlike Most Others

An "inside the ropes" look at IBM's sports partnership strategy, and the risk vs. reward game that the technology vendor takes on as Tiger Woods returns to golf and viewer interest hits an all-time-high in the storied tournament at Aug

7 Apr 2010

Data Center Data Management Project Management Tools

What’s New in Microsoft OCS 14: Five Voice Features

With its upcoming Office Communications Server, code-named OCS 14, Microsoft kicks off what should be a fierce battle with Cisco, Avaya and IBM/Lotus to dominate unified communications. Here's a look at five voice features that will play into th

7 Apr 2010

Microsoft Office Office Suites Unified Communications

CRM for Road Warriors: Phone or Laptop?

CRM was born in the call center and grew up in the headquarters office. Now it's a teenager and wants to travel. What do you need to consider for your road warriors, and what's reasonable to give them for software and devices?

6 Apr 2010

CRM Systems Data Center