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Multiple contact databases. Multiple customer entry points online. Keeping all of your company's contact information in sync just gets harder. Here's a look at popular approaches to the problem, and the pros and cons of each strategy.
A new aggregator for social buying sites offers a great solution to e-mail overload.
Don't dismiss Jeff Liedel as just another auto-industry guy. His interesting path to the CIO slot started on a plant floor and led him to listen to Apple about dealing with tough times. One personal rule: There's no such thing as a bad care
Like the buzz-killing Family Guy character, SAP has lost touch with the times--and customers aren't laughing.
Who can make business users' PowerPoint presentations more appealing, clear and secure? IT. Yes, IT, says one Forrester expert. Here's why your IT staff may need a new jurisdiction.
The $7 million raised by the American Red Cross in the first two days after the earthquake and collected via text messaging shows the public has turned a corner with mobile commerce, analysts say. One lesson: Simpler mobile commerce technology is bet
Check out the strange similarities between the tumultuous resignations of the former SAP CEO and former "Tonight Show" host.
SAP's CEO is out of a job: What Leo's doomed administration had in common with U.S. President Barack Obama's reign.
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