Enterprise Applications

Fighting Swine Flu with Simulations and Infrared Tech

The problem with simulation training is that the platform upon which users are trained too often has little in common with actual everyday operations, said an executive with a company recently in Mexico briefing government officials on response manag

5 “Zero Cost” CRM Strategies

A new Gartner report offers five CRM tactics that cost nothing or next-to-nothing, but should generate positive results for budget-conscious companies looking to better connect with their customers.

How BPM Paid Off for Wells Fargo

Working group approach cut costs and improved collaboration.

Apple’s Mysterious Tablet, Round Two

Will Apple really sell a $500-$700 touchscreen tablet with a new OS next year?

Google Battles the Always-On Perception Problem

Though Google launched Google Apps years before Microsoft will make an Online Office, has the company missed an opportunity?

Software CEO Double-Speak Says Nothing About the Economy

High-tech CEOs aren't economists. So let's not give their rhetoric an economist's importance.

SAP’s Business ByDesign: A Riddle, Wrapped in a Mystery, Inside an Enigma

Social Networking Etiquette: How to Introduce Yourself and Others Politely

Improve your social networking etiquette IQ with our expert advice on some sticky situations. How can you politely decline friend requests? Effectively introduce yourself to someone who doesn't know you well? Thoughtfully connect two contacts? W

Twitter Tips: How to Catch Up After a Few Days Away

It's good to disconnect from the Twitter-verse for a while, but then how do you reconnect? Clicking "more" at the bottom of your homepage gets old in a hurry. Here are some catch-up strategies.n

GFC Dampens CIO IT Budget Optimism: Gartner