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In the current cost-focused climate, plenty of organizations are calling on competitive intelligence to help reach educated strategic decisions.
Even in the best of times, it's a battle to convince employees to participate in knowledge management programs. But in tough times, the tendency is for employees to horde what they know. Here's how some companies convinced individuals to
Agile companies can adjust their operations to cope with unexpected events, whether it's a surge in new business or a backlog in the warehouse. Four CIO 100 honorees tell how IT makes them and their trading partners flexible.
When insurance giant CNA had to consolidate and share what its employees knew, it turned to the Net-and knowledge networks.
CIOs play a critical role in reducing a companyu2019s procurement costs.
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