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In what could be a bellwether for the tech industry, SAP dials down forecasts while offering delays or financing on payments for budget-constrained CIOs.
RPA is great for streamlining tedious tasks, but the software takes on a new dimension when combined with AI and ML, say its top sellers, who are eager to usher in a new era of 'hyperautomation.'
Few experiences in the business world compare to managing an ERP go-live. Here's how to set yourself up for success.
A human resources information system makes managing people, policies and procedures simple, efficient and effective for organizations of all sizes.
Great service means more than just picking up the phone. Learn how Atlassian has built a whole new service model.rn
Employers are still using u2018cheap foreign technologyu2019 not adapted to comply with Australian workplace law, says Andrew Stirling.
Companies are creating a new C-suite position, chief automation officer, to oversee RPA, indicating how important automation has become in the age of digital transformation.
ServiceNow is making a play to push beyond ITSM, thanks to new AI tools in the Orlando release of its Now platform and other recent AI-related moves.
Australiau2019s financial services organisations are in the spotlight right now for customer experiences, and what they can do to improve and regain customer trust.
Samira Sarraf talks to the Australian Securities Exchange's (ASX) Dan Chesterman about how his organisation overcame the challenges of building a blockchain.rn
If your automated DevOps pipeline or robotic process automation is flawed, it can spawn endless headaches, as these hard-learned real-world lessons attest.
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