Enterprise Applications

Aetna enlists AI to settle health insurance claims

The health insurer developed an artificial intelligence application to resolve claims, freeing up staff to focus on higher-level tasks, says CTO Claus Jensen, who plans to automate other processes.

CBA taps Google search data to forecast household spending

Microsoft to launch new office suite in 2021

Atlassian revises performance reviews to mark down ‘brilliant jerks’

Former Tourism Australia CIO Jason Flynn reflects on time at govt agency

How to develop mature DevOps practices at your organization, and continuously improve.rn

Former Tourism Australia CIO Jason Flynn reflects on time at govt agency

Insourcing, automation spark GE’s IT transformation

GEu2019s bold move to insource IT support and automate IT workflows has paid off in cost efficiencies and a vastly improved employee experience.

Near to go far with funding boost

Former rhipe CTO Cameron McFie hatches new firm

Cornell’s unique CMS/CRM solution unifies the student experience

The Ivy League university knit together Drupal and Salesforce to create a university-wide system of engagement centered on the student experience.

NAB leads $10M investment in risk protection firm Digital Shadows