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IT Leadership

IT Leadership | News, how-tos, features, reviews, and videos

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Dow turns to AI to accelerate chemical search

In partnership with CAS, the US multinational has vastly sped up its chemists’ ability to identify the right molecule for a given application, including replacing materials of concern.

8 May 2023 5 mins
Artificial Intelligence CIO 100 Digital Transformation
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CarMax drives business value with GPT-3.5

The omnichannel used-car retailer is increasing customer prospecting efforts and enhancing the customer experience through its adoption of Azure OpenAI and the language models behind ChatGPT.

5 May 2023 6 mins
CIO 100 Digital Transformation Generative AI
case study

Fletcher Building CIO’s blueprint to digitally transform

As CIO of a large multi-national corporation, Joe Locandro is implementing an ambitious transformation agenda that serves both as a unifying platform for the company and a launchpad for dynamic digital innovation.

5 May 2023 5 mins
CIO Digital Transformation ERP Systems
case study

i-Pro Americas goes hands-on with S/4HANA data migration

For those who handle IT for a spin-out company, it pays to get guarantees from the previous owner to have access to historic data for as long as needed.

4 May 2023 9 mins
CIO Data Management Mergers and Acquisitions
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CIOs heed the call for customer-centric IT

Delivering AI-driven services and processes require robust planning, not shortcuts.

5 Apr 2023 6 mins
IT Leadership
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CIOs heed the call for customer-centric IT

With customer experience tied directly to the enterprise balance sheet, IT leaders are leaving no stone unturned in taking their companies’ CX strategies to the next level.

4 May 2023 7 mins
Digital Transformation Employee Experience Generative AI
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9 ways to avoid falling prey to AI washing

CIOs are under increasing pressure to call out misleading AI claims from vendors. Various strategies offer the best line of defense.

3 May 2023 11 mins
Artificial Intelligence CIO Vendor Management
case study

Digitizing in tough times: ‘Support users, not systems’

Interest rate increases and inflation hit the Swedish economy hard. As a result, construction and civil engineering company Peab had to assess projects more rigorously, with strategic IT investment at the center of every decision. CIO Klas Antoni exp

3 May 2023 8 mins
CIO Construction and Engineering Industry Digital Transformation
opinion

5 surefire ways to derail a digital transformation (without knowing it)

Leading complex, interrelated digitive initiatives is challenging enough without setting back your strategy by falling prey to these common DX leadership mistakes.

2 May 2023 7 mins
Digital Transformation
case study

How VWFS SA’s CIO helps drive online car purchases

With consumers starting their search for new vehicles online, and even visiting showrooms and test driving cars virtually, Volkswagen Financial Services South Africa had to modernize their digital processes in order to keep up with demand.

1 May 2023 5 mins
Automotive Industry CIO Digital Transformation
case study

BNY Mellon banks on AI to improve master data

Tighter regulation and a quest for greater efficiency mean that banks are always looking for better ways to clean up their data. BNY Mellon is using an AI-based tool to help with entity resolution in its customer database.

28 Apr 2023 7 mins
Artificial Intelligence CIO Chief Data Officer