IT Leadership | News, how-tos, features, reviews, and videos
Has the World Done Enough to Prevent Y2K?
How do you know that your investment in a new business application has returned valueu2014and how much value?
A 10-point guide.
'Divide and conquer' may be the key to service level agreement success.
Today's service level agreements are distinguished by clear, simple language and a tight focus on the business. For IS groups that use them, the benefits can be substantial.
A look at what happens at a typical service level agreement meeting.
Marketing secrets from the financial sector show how data mining charts a profitable course to customer management
Throughout this varied and successful career, one thing has always guided Donald Lasher: the necessity of building partnerships between an organization's business side and IT.
Martin's drive and exacting style earned him considerable influence, not only within Wal-Mart but also beyond.
Cross's achievements are nothing short of visionary, and that fact has given him considerable influence among his peers.
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