IT Management

How captive centers can drive digital transformations

The majority of global in-house centers are in the early stages of digital service delivery maturity, but theyu2019re poised to bring greater value to enterprise transformation.

A.I. concierge services – realizing the promise of big data

The promise of delivering value from big data has been so ever elusive in the area of unstructured data. Cognitive services provides the capability to deliver on the big data promise.rn

The IT budget is also the company’s budget

How Eric Slavinsky, CIO of PPL, consolidated the company's governance structure and strengthened the $11.5 billion electric utility.

New Sydney innovation centre to develop IoT technologies

Behold the monster!

Competing narratives in a technology presentation.

Claudine Ogilvie: A new breed of CIO

3 steps to a lean innovation workshop

The new enterprise analytics model

Analytics Centers of Excellence were all the rage back in the day. But executives are considering a new model.

How UCaaS will help enterprise workers collaborate

Unified communications services are gaining ground in the enterprise, but many businesses are only scratching the surface of what's possible with UC tools. Enter UCaaS.

Updated: Transport for NSW to launch 12-month program to fuel innovation