IT Strategy

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Big data and machine learning – is the glass half empty?

Artificial intelligence (AI) is receiving much attention in light of big data and machine learning accomplishments. However, machine learning only represents half of the AI story.

1 Apr 2016

Big Data Business Intelligence IBM

CIOs need to reconceive the process design for IT support services

How to improve business usersu2019 satisfaction and productivity.

1 Apr 2016

IT Governance IT Strategy Internet of Things

6 ways to maximize productivity through asset reuse

Finding additional uses for existing software maximizes its ROI.

1 Apr 2016

IT Leadership IT Strategy Innovation

How do you build trust in your organization?

In order to become an effective change agent or help with the transformation, your stakeholders need to trust you. So how do you become that trusted advisor? Here are some tips.

31 Mar 2016

CRM Systems IT Strategy Relationship Building

‘Torchbearer’ CIOs cozy up with customers amid convergence

CIOs who can transform their businesses and accelerate fiscal growth will help their companies fend off technology disruption and industry convergence.

30 Mar 2016

CIO IT Strategy Technology Industry

Are your IT performance metrics measuring the right things?

CIOs need to make sure IT metrics align with business usersu2019 expectations.

30 Mar 2016

IT Governance IT Strategy Technology Industry

Why your IT strategy may not help translate business strategy

Strategy translation in software practice is about doing things to ensure strategic potential before investing in technical and business change implementation. Such a critical activity must get its inputs directly from your organizationu2019s overall

29 Mar 2016

Business IT Alignment IT Strategy Software Development

Toyota uses analytics to keep delinquent customers in their cars

Toyota Financial Services' Collection Treatment Optimization (CTO) program helps its collections agents optimize which borrowers to call to help reduce delinquencies and keep customers in their vehicles.

29 Mar 2016

Big Data Business Intelligence IT Strategy