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Artificial Intelligence

Artificial Intelligence | News, how-tos, features, reviews, and videos

feature

Synchrony banks on AI in digital transformation

Synchrony has pushed all in on artificial intelligence, machine learning, and robotic process automation to improve customer service, fight fraud and automate repetitive tasks.

Oct 29, 2018 7 mins
Digital Transformation Financial Services Industry IT Strategy
feature

Healthcare CIOs should focus on data quality to maximize the value of artificial intelligence

The intersection of healthcare and AI has tremendous potential, but the lack of data standardization and centralization is holding it back.

Oct 26, 2018
Artificial Intelligence Data Center Healthcare Industry
opinion

AI-driven content moderation can never be perfect

Regulatory pressure to rely more on automated takedowns threatens to undermine the legitimacy of online spaces.

Oct 26, 2018
Artificial Intelligence Internet Legal
feature

Digital transformation on full display at GITEX 2018

The Dubai Police Department and the city's Road and Transport Authority explain how they're using digital technology to transform customer experience.

Oct 24, 2018
Digital Transformation Small and Medium Business Technology Industry
brandpost Sponsored byDell Technologies and Intel®

Oracle puts AI center stage at OpenWorld

Demystifying generative AI: Practical tips for cost-effective deployment in your organization.

Nov 27, 2023 6 mins
Artificial Intelligence
news analysis

Oracle puts AI center stage at OpenWorld

Oracle is injecting machine learning into its offerings to improve payment processing, expense accounting, and hiring u2014 and has launched subscription management services for its customersu2019 customers.

Oct 23, 2018
Enterprise Oracle Technology Industry
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5 ways AI is transforming customer experience

Companies are increasingly turning to artificial intelligence to help strengthen customer relationships, provide unique experiences, and increase revenue.

Oct 23, 2018 15 mins
Analytics Machine Learning Machine Vision
news analysis

Amazon’s biased AI recruiting tool gets scrapped

Amazon scraps its AI recruiting tool upon realizing it discriminated against women. No one is surprised.

Oct 19, 2018
Artificial Intelligence Careers Digital Transformation
opinion

Are you ready for the data-driven management revolution?

Even as enterprises embrace data-driven management, they must ensure that they use the power of data to speed decisions, remove ambiguity and increase efficiency u2014 but not at the cost of dehumanizing the organization beyond recognition.

Oct 17, 2018
Analytics Artificial Intelligence Digital Transformation
feature

5 reasons RPA deployments fail

Robotic process automation offers significant benefits, but many RPA pilot projects go nowhere thanks to a mix of planning, personnel and implementation issues.

Oct 17, 2018 10 mins
Artificial Intelligence BPM Systems IT Strategy
feature

MetLife hooks into external data feeds to help curb customer risk

The insurer is leveraging external data pipelines in hopes of helping customers reduce risk, thanks to its work with a startup that specializes in knowledge graphs and machine learning.

Oct 15, 2018
Data Mining Digital Transformation Startups