Cloud Computing

Cloud CIO: What “Consumerization of IT” Really Means to CIOs

The consumerization of IT isn't just about employees using consumer devices and apps at work. It's about consumers becoming the primary users of internal IT applications, and it has serious ramifications for how CIOs operate and scale their

RightNow CEO on Improving the Customer Experience

RightNow Technologies CEO Greg Gianforte sat down with IDG Enterprise Chief Content Officer John Gallant to discuss how his company is dramatically improving the customer experience in all the places consumers touch organizations.

Google Apps Catapult BI-LO Supermarkets to the Cloud

The BI-LO supermarket chain is ringing up significant cost savings and productivity increases, following a move to Google Apps from a legacy IBM Lotus Notes system. Find out why BI-LO chose Google Apps over a Notes upgrade and over Microsoft's c

10 Cloud Management Companies to Watch

Managing the cloud is a tricky endeavor. Here are 10 tools and services that can help.

VMware Licensing Change Opens Doors for Competing Virtualization, Cloud Providers

Some VMware customers are seeking alternate virtualization and cloud computing providers because of the price and licensing changes the company announced in June, IT analysts say. Here's a look at the competitive landscape for virtualization an

Evaluating Cloud Vendors: The Ecosystem Matters

The number of tools, plug-ins, and developers can really matter when evaluating cloud vendors, it's all about the ecosystem.

Cloud Computing: 4 Tips for Regulatory Compliance

Cloud computing makes it harder for enterprises to be sure they're complying with industry and government regulations. IT and legal experts offer CIOs advice on how to stay in compliance even when their applications reside in the cloud.

Desktop Search: Free and Paid Apps for Finding Your Data

Finding "stuff" on our PC can be a drag. If you do basic searches, there are plenty of free search apps, but if you're a digital pack rat like Bill Snyder of CIO.com, you may need a more advanced paid desktop search app.

IT pros need people skills

Fear of Change Impedes Cloud Adoption for Many Companies

A new study concludes that internal attitudes have to change for cloud projects to succeed. Here are some tips for how to encourage that inside your company.